CWC Office Staff - the Voices on the Phone
“Thank you for calling Columbus Window Cleaning; this
is Sandra – ”
When you call our office, the voice you hear will belong to one of two
administrative assistants: Sandra Klepas or Rezella Fraley. Rezella has
been with the company since 1986, and currently serves as Office
Manager. “You’d think that after working here for 20 years, the job
would be pretty mundane and stale, but every day brings something
different,” Rezella says. “I enjoy the people, and the diversity of both
our customers and the window cleaners. We’re a small company, and it
feels like a family.” Sandra is a relatively new addition to this
family, having joined the company in 2007. With a background in health
insurance, she is something of a big sister to the staff, watching over
the men to make sure every ‘I’ is dotted and ‘T’ is crossed on their
health and safety paperwork. Both ladies are ready to answer any
questions you may have about your window cleaning needs, and are happy
to describe other services we can provide, such as cleaning light
fixtures, power-washing decks and patios, and cleaning out gutters. When
you call to schedule a cleaning, you’ll find their cheerful,
professional manner makes the experience a pleasant one.